Garcia e Tavares Negócios Digitais Ltda.
Privacy Policy
This policy explains which personal data we collect, why we collect it, who processes it and which rights you can exercise at any time.
Last updated: September 2026
1. Who we are
Garcia e Tavares Negócios Digitais Ltda. (CNPJ 68.149.492/0001-15), located at R. Arcelina Souza Brand, 788 — Vila Antônio David, Anitápolis — SC, 88475-000, Brazil, is the controller of the personal data described in this policy. Privacy requests can be sent to contact@garciaetavaresltda.com.
2. Data we collect
- Account data: name, e-mail address, password credentials and language or country preferences.
- Purchase data: plan or product purchased, billing information, invoices and transaction history. Card details are handled by our payment processors and are never stored on our servers.
- Usage data: pages visited, features used, progress inside our platforms, device type, browser and approximate location derived from IP address.
- Support data: messages, attachments and any information you voluntarily provide when contacting us.
3. Why we use your data
- To deliver, maintain and support the digital products and SaaS tools you purchased.
- To process payments, subscriptions, renewals, refunds and issue invoices.
- To communicate service notices, updates and answers to support requests.
- To send marketing messages when you have consented — you can unsubscribe at any time.
- To improve our products through aggregated analytics and to prevent fraud or abuse.
- To comply with legal, tax and accounting obligations.
4. Legal bases
Depending on your location, we rely on performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the service, and your consent (for marketing and non-essential cookies). We handle personal data in line with the Brazilian LGPD (Law 13.709/2018) and, where applicable, the GDPR and other local data protection laws.
5. Cookies and analytics
We use essential cookies to keep you logged in and secure, and optional analytics cookies to understand how our pages and products are used. Details and management options are in our Cookie Policy.
6. Third-party providers
We share the minimum data necessary with providers that support our operation: payment processors and checkout platforms, hosting and cloud infrastructure, e-mail delivery, customer support tools and analytics providers. These providers process data on our behalf under contractual confidentiality and security obligations. Some of them are located outside your country, and international transfers are protected by appropriate safeguards.
7. Retention
Account and content-access data is retained while your account is active. Financial and tax records are retained for the periods required by Brazilian law (generally up to five years). Support records are kept for up to two years. After these periods data is deleted or anonymised.
8. Your rights
- Confirmation that we process your data and access to it.
- Correction of incomplete or outdated data.
- Deletion, anonymisation or blocking of unnecessary data.
- Data portability where technically feasible.
- Withdrawal of consent and objection to certain processing.
- Information about the third parties with whom data is shared.
Send any request to contact@garciaetavaresltda.com. We respond within 15 days, and may ask for information to confirm your identity.
9. Security
We apply technical and organisational measures such as encrypted connections, access control and restricted internal permissions. No online service can guarantee absolute security, but we work continuously to reduce risk and will notify affected users and authorities in case of an incident with relevant risk.
10. Children
Our products are intended for adults. We do not knowingly collect data from children. If you believe a minor has provided us data, contact us and we will delete it.
11. Updates
This policy may be updated to reflect legal or operational changes. The revision date at the top always indicates the current version.